Privacy Policy
Last updated: 5 October 2026
SmartUs builds Windows desktop apps that run on your own computer. Protecting your privacy is central to how we design our software: our apps work offline and do not collect or upload your personal files.
Who we are
SmartUs ("we", "us", "our") is an independent software studio that publishes Windows applications through the Microsoft Store. You can contact us any time at support@smartus.co.
Our apps are offline
Our applications process your documents, images, audio, video and other files entirely on your device. We do not collect, transmit, sell or store the content you open or create in our apps. Your files never leave your PC through our software.
First-run downloads
Some apps (for example, our AI tools) download an AI model once on first use from a public hosting provider so the app can then run fully offline. This download transfers only the model file to your computer; it does not send us your files or personal information.
Purchases and licensing
All purchases, trials and licensing are handled by the Microsoft Store. We do not see or store your payment details. Microsoft's handling of that information is governed by the Microsoft Privacy Statement.
Diagnostics
If Windows or the Microsoft Store reports anonymous, aggregated crash or usage statistics for Store apps, we may view those reports to fix bugs and improve our software. These reports do not identify you and do not contain the contents of your files.
This website
Our website (smartus.co) may use standard hosting logs and essential cookies needed for the site to function. We do not use the website to build advertising profiles of you. If you email us, we use your message only to respond to you.
Information we do not collect
- The contents of the files you open or create in our apps.
- Your name, address or payment details (these stay with Microsoft).
- Any data used to track you across other websites or services.
Children
Our apps are general-purpose productivity tools and are not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of our apps or website after a change means you accept the updated policy.
Contact us
Questions about this policy or your privacy? Email support@smartus.co and we'll be glad to help.